Who Our Services Are For
Allowable Content and Acceptable Use
At Snupto, our focus is on creating a positive and helpful experience for our users. We want Snupto to be convenient, safe, and fun for you and your communities. This means there are a few rules. You may NOT:
- Attempt to circumvent any technological measure implemented by Snupto or any of Snupto’s providers or any other third party (including another user) to protect the Site or Services.
- Attempt to decipher, decompile, disassemble, or reverse engineer any software used to provide the Site or Services.
- Advocate, encourage or assist any third party in doing any of the preceding.
- Engage in spidering or harvesting, or participate in software, including spyware, designed to collect data from the Site or Services.
- Post unlawful, harmful, obscene, or pornographic content.
- Impersonate someone.
- Post content that is hateful, threatening, harmful, incites violence; or contains graphic or gratuitous violence.
- Use Snupto to do anything unlawful, misleading, malicious, or discriminatory.
- Post content you do not have the right to transmit.
- Post content that infringes on trademarks or copyrights.
- Post viruses or malicious scripts.
- Post spam or link bait.
- Stalk, harass, bully, intimidate, or harm another user.
- Send unsolicited or unauthorized advertising or commercial communications, such as spam.
- Use automated methods to use the Site or Services.
- Violate any law or regulation.
At its discretion, Snupto may permanently cancel accounts of users who violate the Terms of Service. Snupto reserves the right to view Private Groups ONLY to fix issues, to respond to complaints about Terms of Service violations, or when required to do so by law. Snupto reserves the ongoing right to view Pages, Selective Groups, Open Groups, and any groups in the Snupto Open Group Directory to assess compliance with this Terms of Service. Snupto reserves the right to remove objectionable content without notice. Snupto can remove any content or information you post at Snupto if we believe it violates our Terms of Service.
We may suspend or terminate your account or cease providing you with all or part of the Services at any time for any or no reason, including, but not limited too if we reasonably believe you have violated these Terms.
Snupto reserves the right to ban Pages, Groups, and users that do not comply with its Terms of Service as assessed in Snupto’s sole discretion and interpretation of its Terms of Service. Users, Pages, and Groups under investigation or detected as sharing content in violation of these terms may have their visibility limited in various parts of Snupto, including search. Pages, Groups, and users may not be notified when any of this occurs. Banned Pages, Groups, and users may contact Snupto Customer Support to request more information. We reserve the right to respond or not respond to such requests. Please comply with the rules in Snupto’s Terms of Service.
While we have the right to monitor the activity and content associated with Snupto, we are not obligated to do so. We do not guarantee the accuracy, integrity, or quality of any content submitted by users. Because community standards vary and individuals sometimes choose not to comply with our policies and practices, you understand that in the process of using Snupto, you may be exposed to content that you find offensive or objectionable in your communities. We do not endorse, support, represent or guarantee the completeness, truthfulness, accuracy, or reliability of any Content or communications posted at Snupto or endorse any opinions expressed at Snupto. We may investigate the complaints and violations of our policies that come to our attention. We may take any action that we believe is appropriate, including but not limited to issuing warnings, removing the content, or terminating accounts and subscriptions. We also, however, reserve the right not to take any action. Under no circumstances will we be liable in any way for any content, including, but not limited to any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of, access to, or denial of access to any content on the Website.
There are no fees for the use of many of the features on Snupto. However, premium features and subscriptions are available for purchase by Snupto members for additional services the company may offer.
Snupto may change the fees or benefits associated with premium features from time to time or may immediately suspend or terminate premium features for any or no reason and without advance notice or liability.
When you purchase a premium feature paid for by you through recurring payments, you agree that you are authorizing recurring payments and that such fees and thereby subscription will be made by the method. At the regular intervals, you have arranged to, until the subscription is terminated by you or by Snupto. You may cancel a subscription at any time before the end of the current billing period, and the cancellation will take effect on the next billing period.
Suppose you break any of Snupto’s terms in using your Snupto account and the use of its premium features and subscriptions, in addition to other actions we may take. In that case, we may cancel any or all of your premium features and subscriptions immediately. No refund will be granted for any payments you have made.
Snupto uses the services of established 3rd party vendors for all payments and payment information. Snupto stores no payment information on its servers and is not liable for any breach of payment information or loss that occurs with the payment vendor.
Due to storage limitations and expenses, Snupto reserves the right to close and delete any user account that has not been logged in for six months or more. Snupto will notify any such users whose statements it intends to delete, by email or SMS, if they have been inactive for greater than five months and provide those users with a minimum of 30 days notice and options on how to keep their content and account at Snupto or how to download their content onto their personal computers. Snupto will give one final information at least 48 hours before deleting an account.
Snupto reserves the right to transfer ownership and administration of or terminate an Open Group or Page that has been abandoned by the Page or Group owner and its appointed Page or Group administrators. A Page or Open Group is considered abandoned if the Page or Group owner and Page or Group administrators do not log into Snupto for at least six months or do not post to the Page or Group for at least six months. Once Snupto affects the transfer of a Page or Group ownership and administration, it may be transferred subsequently at any time by Snupto.
User Content Ownership
Materials, including but not limited to text, data, images, graphics, photos, audio, audiovisual, videos, and content of any nature provided by users of Snupto (“User Submissions”) are owned by the party contributing such content. As a user of Snupto, you are solely responsible for your submissions. By transmitting your requests or otherwise through or using Snupto, you represent that you have all rights and authorizations necessary to post, submit, display, produce, or otherwise transmit such content. You agree that you will not submit material that is or contains a third party’s intellectual property that you do not have permission to use. You promise that your User Content does not infringe the intellectual property rights, privacy rights, publicity rights, or other legal rights of any third party.
Snupto is not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Submissions, which may be inaccurate, infringing, offensive, indecent, or objectionable. You understand that all information posted or transmitted through Snupto is the sole responsibility of the person from which such Content originated. We are not and will not be liable for any errors or omissions in any content. You understand that we cannot guarantee users’ identity or the accuracy of any data that users may provide to any other users with whom you interact in the course of using Snupto.
You are responsible for safeguarding the password that you use to access Snupto and for any activities or actions under your password. We encourage you to use “strong” passwords (passwords that use a combination of upper and lower case letters, numbers, and symbols) with your account. Snupto cannot and will not be liable for any loss or damage arising from your failure to comply with the above.
Misuse of Usernames, Page names, Group names
Selling usernames, Page names, Group names: You may not buy or sell Snupto usernames, Page names, or Group names.
Username, Page name, Group name squatting: You may not engage in the username, Page name, or Group name squatting. Some of the factors we take into consideration when determining whether conduct is the username, Page name, or Group name squatting include:
- the number of accounts created;
- the creation of accounts to prevent others from using those account names;
- the creation of accounts to sell those accounts; and
- the use of third-party content feeds to update and maintain accounts under the names of those third parties.
You may not register or create fake and misleading accounts. While you may use Snupto pseudonymously or as a parody, commentary, or fan account, you may not use misleading account information to engage in spamming, abusive, or disruptive behavior, including attempts to manipulate the conversations on Snupto. Some of the factors that we may take into account when determining whether an account is fake include:
More on Spam
- Use of stock or stolen avatar photos
- Use of stolen or copied profile bios
- Use of intentionally misleading profile information
You may not use Snupto’s services to spam anyone. Spam is generally defined on Snupto as bulk or aggressive activity that attempts to manipulate or disrupt Snupto or users’ experience on Snupto to drive traffic or attention to unrelated accounts, products, services, or initiatives. Some of the factors that we take into account when determining what conduct is considered to be spamming include:
Our Commitment To Data Security
- if you have made a large number of group or user contact requests or followed and unfollowed a large number of user accounts or Pages in a short period;
- if your posts or comments consist mainly of links and are shared without commentary;
- if a large number of people have blocked you in response to high volumes of untargeted, unsolicited, or duplicative content or engagements from your account;
- if a large number of spam complaints have been filed against you;
- if you post duplicative or substantially similar content, replies, comments to multiple Pages, Groups, or users; or create duplicate or substantially similar accounts;
- if you post multiple updates to a Page, Group, user, or topic with an intent to subvert or manipulate the topic to drive traffic or attention to unrelated accounts, products, services, or initiatives;
- if you send large numbers of unsolicited posts, comments, replies, or mentions;
- if you add users to lists in a bulk or aggressive manner;
- if you are randomly or aggressively engaging with Pages, Groups, or users to drive traffic or attention to unrelated accounts, products, services, or initiatives;
- if you repeatedly post other people’s account information as your own (e.g., bio, posts, comments, profile, user URL, etc.);
- If you post misleading, deceptive, or malicious links (e.g., affiliate links, links to malware/clickjacking pages, etc.); Accounts created to replace or mimic suspended accounts may be permanently suspended.
- We may also remove accounts that Snupto, at its discretion, attributes to entities known to violate the Snupto Terms of Service.
Snupto uses commercially reasonable physical, managerial, and technical safeguards to preserve your personal information’s integrity and security. However, we cannot ensure or warrant the security of any information you transmit to Snupto, and you do so at your own risk. Using unsecured Wi-Fi or other unprotected networks to submit messages through the Snupto Service is never recommended. Once we receive your transmission of information, Snupto makes commercially reasonable efforts to ensure our systems’ security. However, please note that this is not a guarantee that such information may not be accessed, disclosed, altered, or destroyed by breach of any of our physical, technical, or managerial safeguards. Suppose Snupto learns of a security systems breach. In that case, we may attempt to notify you electronically to take appropriate protective steps. Snupto may post a notice on the Snupto Site or through the Snupto Service if a security breach occurs.
Snupto Content Data
When you use our Services, we process any data you explicitly enter into the Site (your “Content Data”), including your full name, email address, profile information, posts, comments, photos, voice recordings, videos, files, emojis, etc. Snupto uses your Content Data for the sole purpose of serving and providing you with the full experience of Snupto. You control how we process your Content Data through Privacy & Sharing settings in your account at Snupto. At any time, you can edit/update, retrieve, or delete your Content Data in your account.
Snupto Log Data
When you use our Services, we may receive information (“Log Data”) such as your IP address, browser type, operating system, the referring web page, pages visited, location, your mobile carrier, and device information (including device and application IDs). When you interact with our Services, we receive Log Data, for example, when you visit our websites, sign in to our Services, interact with our email notifications, use your account to authenticate to a third-party website or application. We may also receive Log Data when you click on, view, or interact with our Services links, including links to third-party applications, such as when you choose to install another application through Snupto. Snupto uses Log Data to provide, understand, and improve our Services. We either delete Log Data or remove any standard account identifiers, such as your username, full IP address, or email address, after a maximum of 12 months.
Deleting Your Account – Right to Erasure
At all times, you have an easy way to opt out of our service and delete your account and ALL of your Content Data if you do not wish to continue using our services. You can find this in your “Settings,” where it says, “Delete My Account.” When you delete your Content Data or delete your entire account, we delete your Content Data and remove your account from our production servers as soon as possible based on our infrastructure design, including a 30-day delay to ensure the deletion request, was made by you, etc. The more data you delete, the longer will the deletion process take due to load balancing protections on our servers. After we’ve deleted your Content Data from our production servers, that same data may remain in our backups for a limited period (maximum of 7 months) due to protection regulations and our protocols for backup content protection. We secure your data that temporarily remains on our backups with additional security protocols. If we ever need to restore our backups into the central servers of Snupto (in a rare instance, for example, recovering from a natural disaster), if any of your Content Data you have previously deleted from our primary servers is still on our backups at that moment, it will be deleted before or right after the backups are moved to the main servers. If you own a group and delete your account, the content you posted to that group will be deleted; however, the group(s) you own will not be deleted unless you are the only member of that group.
Additional Policies for Pages, Groups, and Events
Guidelines for Law Enforcement Seeking Customer Data (Worldwide)
- Misleading Or False Pages, Groups, or Events
- Pages, Groups, and Events must not be misleading, fraudulent, or deceptive.
- Pages, Groups, and Events must not facilitate or promote online gambling, real online money, games of skill, or online lotteries without our prior written permission.
- Inaccurately Tagged Content
- Pages, Groups, and Events must not inaccurately tag content or encourage users to order range inaccurately.
- Pages, Groups, and Events must not incentivize people to misuse Snupto features or functionality.
Like all service providers, Snupto is legally required to turn over customer data that it hosts when it receives a valid legal process from a law enforcement authority with jurisdiction. The following guidelines apply to all customer data hosted by Snupto.
a. Service of Legal Process
Preservation requests, subpoenas, or search warrants from Panama law enforcement or civil investigative agencies seeking data regarding Snupto’s customers may be personally served or mailed to the address below. Snupto will only respond to requests from non-Panama law enforcement agencies issued by a Panama court either by way of a mutual legal assistance treaty or a letter rogatory. Civil subpoenas require personal service and will not be accepted via fax.
b. Valid Legal Process is Required Before Disclosure
All right, title and interest in and to the Services (excluding Content provided by users) are and will remain the exclusive property of Snupto and its licensors. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries. Nothing in the Terms gives you a right to use the Snupto name or any Snupto trademarks, logos, domain names, and other distinctive brand features. Any feedback, comments, or suggestions you may provide regarding Snupto or the Services is entirely voluntary. We will be free to use such feedback, comments, or suggestions as we see fit and without any obligation to you.
By accepting these Terms of Service, you agree to indemnify and otherwise hold harmless Snupto, its officers, employees, agents, subsidiaries, affiliates, and other partners from any direct, indirect, incidental, special, consequential, or exemplary damages resulting from:
- Your use of Snupto.
- Unauthorized access to or alteration of your communications with or through Snupto.
- Any other matter relating to Snupto.
Any business transactions that may arise between users from their use of Snupto are the sole responsibility of the users involved. We disclaim any responsibility for such transactions.
You expressly understand and agree that we shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages, including but not limited to damages for loss of profits, goodwill, use, data, or other intangible losses (even if we have been advised of the possibility of such damages). Some jurisdictions do not allow the exclusion of liability for incidental or consequential damages. Accordingly, some of the above limitations may not apply to you. In no event will our total cumulative liability exceed the US $10.00.
Ownership In and To The Site and Services
Other than User Content (which we do not own and claim no ownership of), we hold or license all right, title, and interest in and to (a) the Site and Services, including all software, text, media, and other content available on the Site and Services (“Snupto Content”); and (b) Snupto’s trademarks, logos, and brand elements (“Marks”). The Site and Services, Snupto Content, and Marks are all protected under U.S. and international laws. Snupto, My Snupto Cloud, Check SnuptoOut, Practice Snupto Safe Sharing, the Snupto logo, and other Snupto logos and names are trademarks of Snupto. You agree not to display or use these trademarks in any manner without our prior written permission.
Under no circumstances will Snupto be held liable for any delay or failure in performance due in whole or in part to any acts of nature or other causes beyond its reasonable control.
Suppose any provision of these Terms is found to be unlawful, void, or unenforceable. In that case, that provision will be deemed severable from these Terms. It will not affect the validity or enforceability of any remaining provisions.
The failure of Snupto to enforce any right or provision of these Terms will not prevent Snupto from enforcing such right or provision in the future.
Snupto reserves the right, in our sole discretion, to modify these Terms, effective upon the date a revised Terms of Service is posted on the Site with notice to you, the user, of such modification. Your continued use of the service constitutes your binding acceptance of the terms and conditions of this Agreement, as they are amended, revised, and posted on the Site periodically. We may assign our rights and obligations under these Terms, including in connection with a merger, acquisition, sale of assets or equity, or by operation of law.
Effective: November 10th, 2020